Privacy Policy

Who we are?

Last Amended: May 15, 2020

ConnectYu is a service provided by Chillen Media Inc. and its subsidiaries. Your privacy is important to us. This Privacy Policy explains how we collect, store, use, disclose and otherwise process your information when you use https://www.connectyu.com (the “Website”), our mobile and desktop apps (the “Apps”) and all related sites, tools, data, software, APIs and other services provided by ConnectYu (the “Services”).

When this policy mentions “ConnectYu,” “we,” “us,” or “our,” it refers to the ConnectYu entity that is responsible for your information under this Privacy Policy (the “Data Controller”).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Please take some time to read this Privacy Policy, including the Cookie Policy, along with our Terms of Use, in order to ensure you understand and are comfortable with our use and disclosure of your personal information. If you see an undefined term in this Privacy Policy, it has the same meaning given to it in our Terms of Use.

Please note that this Privacy Policy only applies to the Website, the Apps and the Services (together, the “Platform”). When using the Platform, you may find links to other websites, apps, and services, or tools that enable you to share information with other websites, apps and services. ConnectYu is not responsible for the privacy practices of these other websites, apps, and services and we recommend that you review the privacy policies of each of these websites, apps or services before connecting your ConnectYu account or sharing any personal data. If you do not agree with any of the provisions of this Privacy Policy, you should not use the Platform. If you have any questions or concerns about this Privacy Policy, you can contact us through connectyu19@gmail.com.

Information We Collect

 

All the personal information we collect is related to providing the Platform and its features to you.

Personal Data

We ask for and collect the personal information below when you use the Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience, and where it is necessary for the adequate performance of the contract between us and you.

Account Information:

When you register a ConnectYu account, you will need to provide your email address (except when you sign-up with Facebook, or twitter, and don’t give your permission to share it with ConnectYu), your age, and choose a password. In addition, if you purchase a Pro package, you will also need to provide your real name, billing address, and payment verification information.

Profile Information

You may choose, at your discretion, to provide additional information for your public profile on ConnectYu, for example:

• Your real name

• A user name (which may be your real name or a pseudonym)

• The country and town in which you live

• A profile picture or avatar, profile header image or banner

• Information about yourself)

• Details of your other websites and social media profiles, including links to those pages

• Your gender

 

Any additional information you provide as part of your public profile, such as your real name, and links to your website and other social media profiles (but not your email address), will be published on your profile page. This information will be publicly accessible and may be viewed by anyone accessing the Website, or using our API or other Services. Please bear this in mind when considering whether to provide any additional information about yourself

Usage Data

 

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

. Session Cookies: We use Session Cookies to operate our Service.

. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

. Security Cookies: We use Security Cookies for security purposes.

How do we use personal information?

 

We use the personal information we collect from you, including with the help of automated systems and decision making, for a range of different business purposes according to different legal bases of processing and subject to the choices you make in your Settings.

• Provide, Improve, and Develop the Platform

• To operate and maintain your ConnectYu account, and to provide you with access to and use of the Platform. Your email address and password are used to identify you when you log into the Platform. Your device-IDs are used to ensure that you are in control of the devices that have access to your Subscription.

• We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new features, and conduct audits and troubleshooting activities.

• If you purchase a Pro package, your name, address and payment verification information will be used to process your Pro package and renewals and to collect your payment. All payment verification information is transmitted using industry-standard SSL (Secure Socket Layer) encryption. ConnectYu also complies with the Payment Card Industry Security Standards.

• Your email will be used to send you service updates and notifications about your account.

• To respond to you about any comment or inquiry you have submitted.

• We use your age to enable age restrictions.

• Maintain a Safe and Secure Environment.

• Detect and prevent fraud, spam, abuse, security incidents, and other suspicious activity.

• Verify and authenticate your identity and prevent unauthorized or illegal activity.

• Enhance the safety and security of our products and services.

• Conduct security investigations and risk assessments.

• To prevent or take action against activities that are, or maybe, in breach of our Terms of Use, Community Guidelines or applicable law.

• To provide you with customer and technical support.

We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience.

Transfer Of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, region, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Cameroon and choose to provide information to us, please note that we transfer the data, including Personal Data, to Cameroon and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

CannectYu will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

ConnectYu may disclose your Personal Data in the good faith belief that such action is necessary to:

1. To protect the personal safety of users of our Service or the public

2. To comply with a legal obligation

3. To prevent or investigate possible harmful behavior in connection with our Service

4. To protect and defend the rights or property of ConnectYu

5. To protect against legal liability

Security Of Data

ConnectYu maintains appropriate technical, administrative, and physical safeguards that are designed to prevent unauthorized access, use or disclosure of personal information we collect or store and to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of natural persons that may be involved with our processing operations. We regularly monitor our systems for possible vulnerabilities and attacks. However, it is not possible to guarantee the security of information transmitted over the Internet. You use the Platform and provide us with information at your own discretion and risk.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Example of Service Providers we use are:

Google Analytics and Google Maps

We use Google Maps for locations and Google Analytics which is a web and mobile analytics service to monitor and analyze user’s activity on our Platform. Read the Privacy Policy for Google here: https://policies.google.com/privacy?hl=en

One Signal

We use One Signal for push notification service of which we give our users the preference to either opt in or out at any time on ConnectYu. You can read the Privacy Policy for One Signal here: https://onesignal.com/privacy_policy

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services linking to our Platform.

How can I manage or delete information about me?

We provide you with the ability to access, rectify and erase your data. We store data until it is no longer necessary to provide our services or until your account is deleted. For example, if you submit a copy of your government-issued ID for account verification purposes, we delete that copy 3 days after Verification is approved. When you delete your account, we delete things you have posted, such as your photos and status updates, and you won't be able to recover that information later. Information that others have shared about you isn't part of your account and won't be deleted.

• You can click here to go to where you can delete your account.

• You can click here to go to where you can manage your privacy settings on ConnectYu.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Platform and update the “Last Amended” date above. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Website. Your continued access to or use of the Platform after the effective date of such changes will be subject to the revised Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

By email: connectyu@gmail.com

• By visiting the Contact Us page on our website.